Frequently Asked Questions (FAQ)
We currently ship within the United States. Stay tuned as we expand to international markets!
Orders are typically processed within 1–3 business days and delivered within 3–7 business days, depending on your location.
Once your order ships, you’ll receive a tracking number via email. You can track your package through our website or the courier’s website.
We accept returns within 30 days of delivery for unused items in their original packaging. For more details, visit our Return Policy page.
Simply email us at support@tdahstore.com with your order number and reason for return. We’ll guide you through the process.
At this time, we do not offer direct exchanges. If you need a different item, return the original and place a new order.
Yes! Most of our wheelchairs are lightweight, foldable, and designed for easy transportation. Check individual product pages for specific features.
Yes, but the wheelchair must be unused, returned in original packaging, and include all parts and manuals.
We accept all major credit/debit cards (Visa, MasterCard, Amex), PayPal, and Apple Pay.
Absolutely. Our site uses SSL encryption to protect your personal and payment details. Your data is always safe with us.
You can email us at support@tdahstore.com. Our customer support is available 24/7 to assist you.
